A credit card transaction or a debit card transaction is not automatically processed. The merchant account and payment gateway come into play here. They are middleman that enables you to take credit and debit card payments both in person and online or by using a card machine for business. Does your company need a merchant account and payment gateway to process electronic payments if you accept debit cards and credit cards through card payment solutions?
Merchant accounts are types of bank accounts used by businesses to process credit or debit card payments. Obtaining a merchant account requires partnering with a merchant-acquiring bank that facilitates electronic payments. The importance of merchant account relationships for online businesses cannot be overstated. Merchant accounts are a kind of commercial bank account. On the other hand, payment gateways enable online payments for consumers and businesses, maintaining the smooth operation of the payment ecosystem. You don’t need to be an expert at payment gateways if you’re an online merchant, but you should know how online payments flow from your customers to your bank accounts.
In simple terms, a payment gateway is a technology that merchants use to accept debit or credit card payments from customers. Payment processing portals found in online stores are included in the term, as well as physical card readers found in brick-and-mortar stores. Merchant-acquiring banks receive customer information from payment gateways, which makes it an integral part of the electronic payment processing system.
In this article, we explain the benefits of payment gateways and merchant accounts and how to choose the right service provider.
Benefits of Merchant Account
Multiple payment options
Today’s customers want transactions to be as easy as possible. Paying with mobile apps or cards is preferred over carrying cash. Paying online via UPI, net banking, debit card, or credit card is one of the major benefits of a merchant account.
Payments can be received online
People rely on the Internet for shopping, paying bills, and managing their accounts more and more, so taking your business online is crucial. An e-commerce payment gateway allows customers to pay for goods and services using a credit or debit card. Also, it is possible to take your business anywhere with a reliable merchant processing service that will let you issue invoices, process credit, debit, and eCheck payments online, and set up recurring billing.
Boost sales
Customers spend more when given the option to use a credit card rather than cash, according to various studies and research over the years. According to Community Merchants USA research, 83% of small businesses that accept credit card payments saw a sales increase in a survey sponsored by Intuit. The growth of your business could be directly impacted by this increase in sales.
Improved Money Management
When you accept credit and debit cards and accept online payments, you simplify the way your business processes transactions. It will be easier to keep track of cash flow and forecast cash flow if you use electronic payments instead of counting cash.
Convenience for customers.
Because a merchant account offers a variety of ways to make purchases, it can lead to happy (and returning) customers. You’ll have a better customer experience when you help your customers shop how and when they want—without any hassle. Whether it’s using credit cards, debit cards, recurring billing, or a shopping cart, your customer will enjoy their experience.
Benefits of Payment Gateway
Convenience
Payments can be made anywhere and anytime by shoppers. The convenience and ease of electronic payments are one of the highlights of online payment gateways.
Increasing the number of customers
It sounds impossible for merchants to connect with everyone in physical establishments, but the payment gateway allows them to do just that. As a result, sales increase and the merchant business’ overall performance/operation improves.
Experience of the user
Payment gateways are payment platforms that provide several payment options. Payment gateways allow your store to be open 24/7, giving your customers the flexibility to shop whenever they want.
Transactions are completed more quickly
Payment gateways provide the advantage of faster and more convenient processing of transactions than manual processing.
An acknowledgement of payment
Data centres send merchants payment confirmations every time the purchase has been processed or completed, so merchants can easily manage their businesses.
Security
Payment gateways use industry-standard encryption to protect merchants and consumers against fraud.
Full control
Merchants can also take full control over all payment processes and the whole purchase data using payment gateways. The merchants will be able to react to the sudden changes or some problems that may arise.
Reports and settlements
Your business’s growth and sales can be benchmarked using bank settlements and reports. As well as providing an integrated payment solution for processing hundreds of transactions in a short time, the payment gateway also simplifies the settlement process. Transactions processed through the payment gateway are analysed and viewed. By utilizing sales reports, void transactions, refunds, and various customer information, the sales reconciliation process becomes simple.
How to choose a merchant account and payment gateway provider for your business?
There are a lot of features that payment service providers compete on that you might not think to consider when deciding which platform to use. If you want a better merchant account provider as well as a payment gateway provider, then you should consider some facts before making your decision. During your review of options, consider the following factors:
Which service provider offers the easiest platform to use: Are you looking for a simple-to-use app and hardware, or are your team and customers more comfortable with a more complex system? So go for simple-to-use platforms for convenience.
Choose a less expensive service provider: It depends on the service provider whether you pay a monthly subscription fee, per-transaction fees, or both, as well as upfront hardware costs. Choose the most cost-effective system for your business based on how much you’d pay in fees for each service.
Choose the hardware that matches your need: Is a mobile app enough for you? Are you looking for a robust point-of-sale system? or can a simple card reader do the trick? When looking for a provider for your in-person business, look for one that offers the hardware you need at an affordable price.
Consider scalability: Plan for the future of your business ten, five, or even one year in advance. Are you able to expand your system once you set it up now? Can it be switched if it can’t? In the long run, would it be better to purchase a more expensive system now than to worry about it later?
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