Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

5.6 C
Cheshire
Thursday, April 3, 2025

New B2B Field Engagement Service Created by Flint Bishop

FBConnect was launched today, revealed by leading debt recovery law firm Flint Bishop today. FBConnect is the UK’s first and only specialist field based B2B debtor engagement service targeted at supporting creditors and their customers in the industrial, commercial, and small to medium size enterprises (SMEs) sectors.
With over 100 field-based operatives, the comprehensive service covering England, Wales, Scotland, and Northern Ireland includes visiting customers at their premises to establish contact, resolve disputes, support site investigations, and negotiate repayment plans where there has been no response to letters and calls.
In addition, the service will also be able to help creditors identify any potential sensitivities or adverse PR issues likely to arise in relation to the accounts within debt recovery and collection processes.
“We are excited to launch FBConnect and contribute to the continued growth of our Debt Services division,” said Head of Debt Services Niall Gilhooley.
“Our nationwide field service can be utilised as a stand-alone service or to complement our wider debt recovery process, providing meaningful site visits to provide additional contact options and insight for creditors. Engagement visits can be an effective step forward in liaising with our clients’ customers and facilitating a dialogue to seek a resolution in recovering overdue debt.
“FBConnect will leverage the latest technology and data analytics to provide clients with accurate and timely information to help them make informed decisions and will operate in compliance with industry regulations and guidelines to ensure the highest standards of professionalism and ethical behaviour are met and maintained.
“We believe that FBConnect will provide significant value to our clients by delivering efficient, cost-effective and personalised field engagement services. We are committed to providing our debt recovery clients and their customers with the best possible services and solutions to help them navigate and resolve overdue debt challenges.”
Newly appointed Field Services Manager Ian Brick will be responsible for managing the day-to-day operations of FBConnect.
Brick is a highly skilled professional who brings with him 25 years of collections and recoveries field management experience, with a proven track record of successfully leading teams across a wide range of sectors including banking, finance, and utilities.
spot_imgspot_img

Latest

ECB Intraday Liquidity Framework Offers Direction—But Practical Compliance Still a Major Challenge

The European Central Bank’s (ECB) newly established intraday liquidity...

£10,000 reward to identify mother of baby found in Kirkham brook

Crimestoppers is offering a reward of up to £10,000...

Cheshire charity wins prestigious national award

The Deaf and Sensory Network (DSN) has been hailed...

Batman star Val Kilmer dies, aged 65

Hollywood star Val Kilmer, best known for his roles...
spot_imgspot_img

Newsletter

Don't miss

XIMEA Unveils Ultra-High Resolution 245.7MP Camera Powered by Sony’s IMX811 Sensor

XIMEA has once again pushed the boundaries of imaging...

Your Help Hub Charts Ambitious 2025 Vision as UK Trades Seek Stability

Off the back of a breakthrough year and recent...

ECB Intraday Liquidity Framework Offers Direction—But Practical Compliance Still a Major Challenge

The European Central Bank’s (ECB) newly established intraday liquidity...

A New Era in Conveyancing: Kaur Sutherland Pioneers Balanced Practice

In today’s high-pressure legal environment, conveyancing firms are being...

More News

A New Era in Conveyancing: Kaur Sutherland Pioneers Balanced Practice

In today’s high-pressure legal environment, conveyancing firms are being forced to rethink how they manage rising client demands, maintain business health, and protect staff...

Your Help Hub Charts Ambitious 2025 Vision as UK Trades Seek Stability

Off the back of a breakthrough year and recent award recognition, UK contractor platform Your Help Hub is setting its sights high for 2025....

Sudlow Marketing Highlights Key SEO Changes in 2025 – What Small Businesses Need to Know

Cheshire-based marketing agency Sudlow Marketing is shedding light on the latest developments in Search Engine Optimisation (SEO) for 2025, helping small businesses understand what’s...